Urgent Problems and Out of Hours

Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness, severe bleeding, slurred speech or one-sided weakness, dial 999 immediately.

Severe Injuries

For any injury that might need stitching or glue or involves a broken bone, you should attend:

In the event of poisoning or a suspected overdose, do not contact the surgery. Take the patient immediately to the nearest A&E department.

Minor Injures

For minor injuries, we encourage you to attend a Minor Injuries Unit such as Ystradgynlais Community Hospital or Neath Port Talbot hospital. Please click the links below for a list of services offered and operating times

Ystradgynlais Community Hospital

Neath Port Talbot Hospital

Urgent Problems during Surgery Hours

We run a telephone triage system, and an online AskMyGP service. 

If you or a member of your family feel they need to see a member of the Primary Care Team or need some medical advice, please call us on 01639 701 660 in the morning or log a request via our AskMyGP service. After Midday we only deal with urgent problems so call us for help.

It is important you describe your problem as fully as possible. This will assist us in helping you see the appropriate member of the clinical team quickly.

How to Get Help when the Surgery is Closed

The Swansea Bay University Health Board is responsible for providing out of hours medical cover, from 6.30pm to 8am, every evening and throughout the weekend and on Bank Holidays.

The out of Hours telephone number is 111. You can also contact NHS 111 Wales online.

The Duty Health Practitioner will either offer advice or if necessary, inform you of a place and time for a consultation.

For minor ailments, your local pharmacy can also provide free consultations for a wide variety of problems. 

Pharmacy First

Pharmacies can provide a service in which they can treat minor illnesses.