Dulais Road, Seven Sisters, Neath Port Talbot, SA10 9EY

    Telephone: 01639 700203 / 701660

    Coronavirus / COVID-19 Information

    Symptom Checker

    If you think you may have Coronavirus you can use the NHS 111 Sympton Checker.

    About Coronavirus (COVID-19)

    View the NHS Patient Information Leaflet, clicking the link below.

    **View our Coronavirus (COVID-19) NHS Patient Information Leaflet**

    Advice for Parents

    When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS 111 or go the Accident and Emergency Department (A&E). During the current situation and while the government is asking everyone to stay at home, it can be confusing to know what to do. Click here for guidance.

    Guidance for Employees

    Gov.uk guidance on staying at home, sick pay, proof of sickness & other information. Click here to access.

    Isolation Note for your Employer

    If you have been told to stay at home because of coronavirus and you need a note for your employer click here.

    NPT Safe and Well

    Neath Port Talbot Council have launched their free Safe and Well service to help local residents who have been told to self-isolate but don’t have any family, friends or neighbours to call on for help. Click here for more details Volunteers also needed!

    Other Useful Links

    Handwashing Technique Advice (NHS)

    Guidance on Social Distancing

    Guidance for Households with possible Coronavirus Infection

    Neath Port Talbot Council COVID-19 latest information

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    Pregnancy and Coronavirus

    Swansea Bay UHB has launched a maternity helpline during the current Covid-19 pandemic

    Women may contact the service direct to arrange a virtual booking appointment, and raise any query related to their care.

    The contact number for the helpline is 01639 862216

    The email address is sbu.maternityhelpline@wales.nhs.uk

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    Mental Health and Coronavirus

    FACE COVID - practical steps

    How to respond effectively to the Corona crisis, ‘FACE COVID’ is a set of practical steps for responding effectively to the Corona crisis, using the principles of acceptance and commitment therapy (ACT).

    Managing Stress and worry during Covid-19

    Right now we are all going through an incredibly stressful and unique situation that we have never faced before. Things may feel uncertain, unpredictable and like we have little control over them. It is understandable that this outbreak brings with it a roller coaster of mixed emotions, as well as many new challenges and concerns. The CBT Resource recently published this booklet on managing stress.

    Looking after your mental health

    Infectious disease outbreaks, like the current Coronavirus, can affect our mental health. Listed below is a selection of helplines that can offer support and advice. Please check the websites regularly as support offered my be subject to change.


    Promotes the views and needs of people with mental health problems.

    Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)

    NPT: 01639 643510

    Website: www.mind.org.uk

    C.A.L.L. Helpline

    Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service

    Phone: 0800 132 737 available 24 hours a day, 7 days a week, 365 days of the year.


    Confidential support for people experiencing feelings of distress or despair.

    Phone: 116 123 (free 24-hour helpline)

    Website: www.samaritans.org.uk

    Anxiety UK

    Charity providing support if you have been diagnosed with an anxiety condition.

    Phone: 03444 775 774 (Monday to Friday, 9.30am to 5.30pm)

    Website: www.anxietyuk.org.uk

    No Panic

    Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

    Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider's Access Charge

    Website: www.nopanic.org.uk

    OCD Action

    Support for people with OCD. Includes information on treatment and online resources.

    Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider's Access Charge

    Online/skype support groups - https://www.ocdaction.org.uk/support-groups/online2

     Website: www.ocdaction.org.uk


    Emotional support, information and guidance for people affected by mental illness, their families and carers. 

    SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)

    Textcare: comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare

    Peer support forum: www.sane.org.uk/supportforum

    Website: www.sane.org.uk/support

    Rethink Mental Illness

    Support and advice for people living with mental illness.

    Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)

    Website: www.rethink.org


    Young suicide prevention society.

    Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)

    Website: www.papyrus-uk.org


    Information on child and adolescent mental health. Services for parents and professionals.

    Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)

    Website: www.youngminds.org.uk


    Cruse Bereavement Care

    Phone: 0808 808 1677​

    The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm.

    Website: www.cruse.org.uk

    Men Support


    CALM is the Campaign Against Living Miserably, for men aged 15 to 35.

    Phone: 0800 58 58 58 (daily, 5pm to midnight)

    Website: www.thecalmzone.net

    Eating Disorders


    Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)

    Website: www.b-eat.co.uk

    Addictions - Drugs, alcohol, gambling

    Alcoholics Anonymous

    Phone: 0800 917 7650 (24-hour helpline)

    Website: www.alcoholics-anonymous.org.uk

    National Gambling Helpline

    Phone: 0808 8020 133 (daily, 8am to midnight)

    Website: www.begambleaware.org

    Narcotics Anonymous

    Phone: 0300 999 1212 (daily, 10am to midnight)

    Website: www.ukna.org

    Abuse - Child, sexual, domestic violenve


    Children's charity dedicated to ending child abuse and child cruelty.

    Phone: 0800 1111 for Childline for children (24-hour helpline)

    0808 800 5000 for adults concerned about a child (24-hour helpline)

    Website: www.nspcc.org.uk


    Advice on dealing with domestic violence.

    Phone: 0808 2000 247 (24-hour helpline)

    Website: www.refuge.org.uk

    Crime Victims

    Rape Crisis

    To find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm)

    Website: www.rapecrisis.org.uk

    Victim Support

    Phone: 0808 168 9111 (24-hour helpline)

    Website: www.victimsupport.org

    Learning Disabilities


    Charity working with people with a learning disability, their families and carers.

    Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm)

    Website: www.mencap.org.uk


    Family Lives

    Advice on all aspects of parenting, including dealing with bullying.

    Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)

    Website: www.familylives.org.uk