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Changes to AskMyGP operating times

We are making some changes to our AskMyGP operating times

After considering a wide variety of feedback from both our patients and clinicians, we are currently trialling a limited operating time for AskMyGP. The service will be open from 8am to 10am Monday to Thursday, with Fridays moving to emergencies only. 

Please note that each request will still be triaged in the same way, and you will still be able to ring through urgent requests to our team, and prescription requests can still be sent via our email system at Prescriptions.1@remove-this.wales.nhs.uk. Please do not send triage requests via this service.

If you have an administrative query such as a medical records request, a GP report, or a firearms license request, we encourage you to get in touch via 01639 701660 and ask to speak to one of our admin team.