Total number of calls the the surgery
3,350
70 (3,280)
Number of calls answered within two minutes
3,255
0 (3,255)
Total Number of calls abandoned
1,005
-1,229 (2,234)
Items issues via prescription
14,490
-567 (15,057)
Referrals made
230
-19 (249)
Med3s Issued
106
-12 (118)
Administrative communications issued (Letters/Email)
1,126
-256 (1,382)
Text Messages Sent and Received
0
-0 (0)
Total digital requests submitted to practice
473
-100 (573)
Appointments – Total
2,381
-169 (3,000)
Appointments – Seen
2,652
-163 (2,815)
Appointments – DNA
179