Total number of calls the the surgery
3,344
-6 (3,350)
Number of calls answered within two minutes
3,183
-72 (3,255)
Total Number of calls abandoned
1,364
359 (1,005)
Items issues via prescription
14,218
-272 (14,490)
Referrals made
209
-21 (230)
Med3s Issued
122
16 (106)
Administrative communications issued (Letters/Email)
931
-195 (1,126)
Text Messages Sent and Received
0
-0 (0)
Total digital requests submitted to practice
578
105 (473)
Appointments – Total
2,502
-329 (2,831)
Appointments – Seen
2,336
-316 (2,652)
Appointments – DNA
166