Total number of calls the the surgery
4,287
943 (3,344)
Number of calls answered within two minutes
3,333
150 (3,183)
Total Number of calls abandoned
778
-586 (1,364)
Items issues via prescription
14,565
347 (14,218)
Referrals made
245
36 (209)
Med3s Issued
127
5 (122)
Administrative communications issued (Letters/Email)
958
27 (931)
Text Messages Sent and Received
0
-0 (0)
Total digital requests submitted to practice
475
-103 (578)
Appointments – Total
3,263
761 (2,502)
Appointments – Seen
3,063
727 (2,336)
Appointments – DNA
200