Total number of calls the the surgery
4,066
733 (3,333)
Number of calls answered within two minutes
1,841
-440 (2,281)
Total Number of calls abandoned
864
-292 (572)
Items issues via prescription
14,473
2.254 (12.219)
Referrals made
254
27 (227)
Med3s Issued
128
28 (100)
Administrative communications issued (Letters/Email)
1,586
623 (963)
Text Messages Sent and Received
0
-0 (0)
Total digital requests submitted to practice
631
6 (625)
Appointments – Total
2,914
-169 (2,748)
Appointments – Seen
2,671
(91.661%)
(91.661%)
98 (2,573)
Appointments – DNA
243
(8.339%)
(8.339%)