Total number of calls the the surgery
3,333
-427 (3,760)
Number of calls answered within two minutes
2,281
-1,281 (3,572)
Total Number of calls abandoned
572
-145 (717)
Items issues via prescription
12,219
-2,262 (14,481)
Referrals made
227
1 (226)
Med3s Issued
100
-26 (126)
Administrative communications issued (Letters/Email)
963
-252 (711)
Text Messages Sent and Received
0
0 (0)
Total digital requests submitted to practice
625
-58 (683)
Appointments – Total
2,748
-11 (2,759)
Appointments – Seen
2,652
-163 (2,815)
Appointments – DNA
175 (6.368%)