Under GDPR, patients may request copies of their medical records free of charge from the practice. A request can be made verbally, in writing, via AskMyGP, or by completing a Subject Access Request Form. The practice aims to respond to the request within the statutory timeframe of 30 days. Records are available in printed format or by PDF, delivered via the NHS Secure Portal. Identification must be presented at time of collection of medical records. In the event of PDF format, the requestor must provide ID confirmation before the file will be sent.
The practice takes no responsibility for loss or damage to medical records once they have been collected by the requestor.
There is no fee for this service, but you may be asked for further clarification if the request includes a large number of documents. The practice reserves the right to charge an administration fee for repeated requests for the same information.
If you are requesting access for somebody else, we will require proof of consent from that individual prior to processing the request.