Total number of calls answered
2,263
-12 (2,280)
Number of calls answered within two minutes
743
141 (602)
Total Number of calls abandoned
479
-5 (484)
Items issued via prescription
14,650
595 (14,055)
Referrals made
231
30 (201)
Med3s Issued
142
14 (128)
Administrative communications issued (Letters/Email)
1,148
44 (1,104)
Text Messages Sent and Received
1,257
-174 (1,431)
Total digital requests submitted to practice
1,018
-11 (1,029)
Appointments – Total
2,336
128 (2,208)
Appointments – Seen
2,154
(92%)
(92%)
-138 (2,016)
Appointments – DNA
182
(8%)
(8%)